Cancellation & Returns - HWM Race Wheels

Can I cancel my order FOR NO REASON?

Yeah for sure, the least thing we want to do is hard sell. You can cancel your order with full refund within 3 business days after we confirmed. Once your order status is in production, you can only get 80% of your money back, we take 20% as our restock fee since most of the wheels are custom made for your own specific vehicle.

Can I return the wheels after I received them?

Yes. You can return the wheels with within 7 days you receive them.

  • If this is due to quality issues (structural damage or paint misrepresented), or wrong order (we sent you the wrong specs), we are happy to provide full refund and a prepaid shipping label for you to return them to our warehouse. Additionally, to make up our faults with our sincere apologies, you will receive a $400 coupon for your next purchase with us (if you still have faith on us). 
  • However, if the reason of return is caused by the customer, such as the design not match your vehicle, or changed to another car while waiting for production, we would still be happy to help. We charge 20% of restock fee and refund 80% back to you. You will need to cover shipping back to our warehouse. 

General Surface Options

Matte Paint

Matte paint boasts a non-reflective, flat finish. Its subdued appearance hides imperfections, offering a contemporary aesthetic. Matte's understated elegance and versatility make it a popular choice in design.

Translucent Clear

Translucent clear paint is a type of paint that allows light to pass through, creating a transparent or semi-transparent finish. It's favored for its ability to highlight the texture and color of the substrate while providing protection against wear and tear.

Clear Hand Brushed

Brushed wheel surfaces feature visible parallel brush marks, creating texture. Our brushed surface offers a gloss clear coat on top on them, which gives them a sleek and modern look while also helping to mask minor imperfections. Additionally, the brushed finish can provide some level of protection against scratches and corrosion, depending on the type of coating or treatment applied after the brushing process.

Polished Anodized

Polished anodized aluminum undergoes both anodizing and polishing processes. Anodizing forms a protective oxide layer, while polishing creates a glossy finish. This combination provides a sleek, mirror-like appearance with enhanced durability and corrosion resistance.

Matte Paint

  • Dark Charcoal

  • Frozen Dark Gold

  • Stain Silver

  • Stone Grey

  • Caramel Bronze

  • Violet

  • Tanzenite Blue

  • Lizard Green

Translucent Clear

  • Obsidian Black

  • Selenite Grey Metallic

  • Frozen Clear Gold

  • Frozen Rose Gold

  • Ceramic White

  • Gunmetal Blue Metallic

  • Lava Red

Clear Hand Brushed (Gloss)

  • Brushed Raw Aluminum

  • Brushed Clear Smoke

  • Brushed Frozen Gold

Polished Anodized

  • Iridium Blue

  • Liquid Silver

Custom Finish($120/ea)

Will require customer to provide color code in CMYK format or Pantone Metallics Color Code. Custom colors can match all the surface finishes mentioned above with no extra cost.